BALTIC Centre for Contemporary Art Submission Manager

Visitor Experience Manager 2026

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Visitor Experience Manager

Salary: (FTE) £29,979 per annum (£18,736.87 per annum pro-rata) [Subject to annual pay review April 2026]

Closing date: 06 March 2026

Interviews: Week commencing 16 March 2026

We are recruiting for a Visitor Experience Manager to proactively support and manage a team of BALTIC Crew (Gallery Assistants), duty manage and hold responsibility for the operational running of our Visitor Experience team, our galleries and our visitor offer providing the very best in visitor welcome and experience.

Housed in a former flour mill on the historic banks of the River Tyne in Gateshead, the ideal candidate will be working 23.125 hours per week (on a rota basis) in one of the most iconic buildings in the North East.

BALTIC Centre for Contemporary Art has exhibited the work of over 500 different international artists and has welcomed over 8 million visitors since opening in 2002. The internal floor area covers 9979m2 including a shop, café, rooftop restaurant, library, archive and viewing terraces alongside four galleries and performance and event spaces.

The ideal candidate will have experience in working in the hospitality sector, have management experience, be highly organised, and able to motivate and inspire a team in delivering our incredibly important welcome, and maintain our exceptional customer experience standards within a challenging and exciting contemporary arts sector.

The working pattern for this role focuses on providing duty management of the building on some weekdays (Tue-Fri), and every weekend. A typical working day is 09:00-18:15 with occasional extra hours for events, projects and training.

The working pattern is:

2x 9.25 hour shifts week 1 – Tuesday and 1 weekend day

3 x9.25 hour shifts week 2 – Tuesday and full weekend

An Enhanced DBS check is also required for this role.

Key Outputs and Accountabilities

To support the planned and safe daily operation of BALTIC by performing the role of Duty Manager as the principal point of contact.
To be responsible for rostering staff to support operational needs, customer engagement and customer service.
To be responsible for the recruitment and induction of front-line staff, in line with BALTIC’s employment policies and in respect of equal opportunities.
To be responsible for performance management of Security staff, including regular one to one meetings & annual performance and development reviews.
To be a principal point of contact for all visitor comments and complaints.
To support public safety through the implementation of agreed procedures, including emergency evacuation.
To support administrative tasks that connect Visitor Experience & Facilities team to ensure efficient operations, safety and security,
To take an active role in the implementation of BALTIC’s Child and Vulnerable Adult Protection Policy.
To liaise with Baltic hires team & catering partners to benefit the provision of quality customer service.
To support the delivery of events, lettings, and hires through effective on-site liaison with colleagues and external organisations in order to provide high quality visitor/client service.
To assist to maintain the security, presentation and safety of BALTIC and exhibitions.
To liaise with external event organisers, community partners and others to benefit cohesion between BALTIC’s operations, Front Room social programme delivery and activities on Baltic Square.
To assist with the operation of certain building systems.
To assist with developing visitor interpretation, and visitor information including being responsible for guided tours and narrated information.
To undertake administrative tasks associated with the position and maintain appropriate records accordingly.

Key information

Reports to: Senior Visitor Experience Manager

Place of Work: Baltic Centre for Contemporary Art, South Shore Road, Gateshead NE8 3BA

Benefits: 30% discount at BALTIC’s shop and discounted menu at BALTIC’s Café/Bar, Discount at Local Retailers, Pension Scheme, Employee Assistance Programme

Must have eligibility to work in the UK.

Baltic is committed to the goal of building a diverse workforce. We inviting people with different skills, experiences, backgrounds, gender, orientation and neurodiversity to apply for this opportunity. We encourage applications from those who consider themselves as having a minority representation in this field.

Getting a Job at BALTIC – Guidance Notes for Applicants

These notes are designed to help you participate fully in our staff recruitment procedures, and to assist you with providing all the information we need in order to understand how you meet the requirements of the job. Please read these notes carefully before completing the application form. BALTIC is one of Europe’s leading contemporary art organisations and provides a challenging and rewarding environment in which to work to fully develop your personal potential. If you like working with people, enjoy hard work, and welcome responsibility then you will be interested in working for BALTIC. These Guidance Notes will help you achieve your ambition.

Equal Opportunities Statement

BALTIC is working towards achieving diversity and welcomes applications from all sections of the community. BALTIC fully accepts and welcomes the fact that society consists of many diverse groups and individuals, and that this diversity is an asset to BALTIC. As an arts centre dependant for its success on the full involvement of users and visitors and as an employer, BALTIC recognises that it has a moral and legal responsibility to promote equal opportunities. In addition, BALTIC recognises that the pursuit of equality of opportunity is essential for a productive and professional working environment. This policy states BALTIC’s commitment to being an equal opportunities employer and is an integral part of every aspect of our activities. It is based on the most recent legislation and represents BALTIC’s commitment to tackling inequality, discrimination and disadvantage. Our goal is equality of opportunity for everyone who uses, visits, works in and works for, BALTIC and we will provide services and develop employment practices accordingly. In particular, BALTIC is committed to making sure that: There is equality of opportunity in terms of access to BALTIC and its services, and that this reflects, and is appropriate to the needs of the diverse communities using and visiting BALTIC. Prospective and present employees are afforded equal and fair treatment in relation to recruitment, selection, terms and conditions of employment, training and promotion. BALTIC will work to actively combat discrimination and make sure that prospective or present employees, and those who wish to use and visit BALTIC, are not treated less favourably on the grounds of protected characteristics. BALTIC is committed to making sure that we provide equal opportunities in employment, and that we do not unfairly discriminate against any job applicant for any reason. BALTIC, therefore: Welcomes job applications from all sections of the community and will consider applicants for jobs on the basis of their relevant experience, qualifications, skills and abilities. Welcomes job applications from under-represented groups - in particular, people with disabilities, and minority ethnic applicants. Will make sure that we do not discriminate unlawfully when we decide who to employ and that selection decisions for jobs are based solely on people’s merit and ability to do the job, to enable us to appoint the best people to work for BALTIC. Will make sure that any qualifications or conditions or requirements applied to a job are relevant and justifiable in terms of the job to be done. Aims to create a suitably skilled workforce that includes employees who may be under-represented. Will conduct regular monitoring data collation and analysis in order to identify and address barriers to equality of opportunity.

Completing your Application

The purpose of completing this application form is to enable you to be shortlisted for interview. Completed applications are matched against the requirements set out in the Job Profile to create a shortlist of candidates who will be invited for interview. You should study the Job Profile carefully before completing your application form. Whether or not you are shortlisted for interview will depend on how well you can demonstrate that you meet the criteria listed in the Job Profile. The following tips are designed to help you complete the application form as effectively as possible: Study all the information you have been sent about the job and the application form carefully before you begin to complete the form. Ensure that you are clear about what you are being asked to do. Make sure that your application is specific to the job you are applying for. A standard application form, which you have prepared before, may not address all of the items in the Job Profile. BALTIC does not accept CVs in lieu of a completed application form. Think about the extent to which you possess the experience, skills, knowledge and interests necessary to do the job. You should then provide relevant information which addresses all of the items in the Job Profile. If possible, try to do so in the order in which they are listed. Give examples of your experience, knowledge and skills and write in a positive way. Remember to write about those things which you have personally been responsible for. Make sure that you complete all sections of the application form. Select those aspects of your experience, skills and interests that are relevant to the job. Remind yourself of your qualities and skills that you may take for granted. Remember to consider relevant experience, knowledge and skills acquired outside of paid work – for example, experience gained from community or volunteer work, or in your leisure interests. When listing your previous jobs, ensure that dates are correct and in the right order, stating your most recent employment first. Make sure that you complete your application before the closing date. If you have a disability which makes completing this application difficult or impossible, it is possible that the application can be completed in a different way. If you have such difficulties, please contact us.

Shortlisting

Shortlisting will take place shortly after the closing date and is always undertaken by at least two people, one of whom will be the vacant job’s line manager. When shortlisting we are making an assessment of how closely your application meets the criteria set out in the Job Profile. We will go through your application in detail looking for specific evidence that you have the experience, knowledge and skills required to undertake the job successfully. It is unlikely that you will be selected for interview if you haven’t provided specific evidence, supported by relevant examples. Due to the high number of applications we receive, it is not possible for us to respond to every application. If you have not received an invitation to interview within 4 weeks of the closing date, you should assume that your application has been unsuccessful on this occasion.

Interviews and Other Selection Methods

The purpose of an interview is to identify the best candidate for the job. A panel of two or three people, including the job’s line manager, will normally interview you. The length of the interview will depend on the level of the post but, on average, it will last for about 30 to 60 minutes. For most of the time the interviewers will ask you questions which relate to the requirements listed in the Job Profile. At the end of the interview, you will be given some time to ask a few questions yourself. It is advisable to have a few questions already prepared. If you are short listed for interview, we will normally contact you by letter to invite you to interview. The letter will give full details of what the selection process will involve. In addition to an interview, BALTIC may also use other methods to help choose the best candidate for the job. Common selection methods include work related tests to examine your IT, organisational, team-working or presentational skills. For certain jobs you may be asked to give a short presentation. If additional methods are to be used you will be notified in advance, when we invite you for interview. If you have a disability and need any adjustment to be made in order for you to participate in the selection process, please contact us immediately on receipt of our letter inviting you for interview so that we can accommodate your needs.

Offers of Employment

Offers of employment will only be made by a senior member of staff authorised to do so. All offers of employment are made subject to receipt of satisfactory references, successful completion of a probation period and where appropriate disclosure of information by the Criminal Records Bureau (Police checks). Successful candidates are normally appointed at the first point of the salary range for the job.

Recruitment Monitoring Questionnaire

Please complete the separate questionnaire to enable us to monitor the effectiveness of our recruitment policy and processes, so that we can ensure recruitment and selection are carried out fairly. The information you provide will also help us to identify any barriers to recruitment. Your answers will be treated in the strictest confidence and used for statistical monitoring purpose only. Your completed form will not be seen by those responsible for short listing and will not, therefore, form part of the selection process.

Rehabilitation of Offenders Act, 1974

Please provide details of any unspent convictions or cautions you have under the terms of the Rehabilitation of Offenders Act, 1974. Offences resulting in driving licence endorsements should be disregarded, unless holding a clean licence is a specific requirement of the job. Failure to disclose such information may result in dismissal or disciplinary action by BALTIC. This information will be treated as confidential and will not necessarily disqualify you from employment with BALTIC.

General Data Protection Regulation, & Asylum and Immigration Act

The information that you provide as part of your application will be used in the selection process. All information about you will be securely held, with access restricted to only those involved in dealing with your application. Unless you are the successful candidate, your data will be kept for 12 months and then destroyed. By signing and submitting your Application Form and Recruitment Monitoring Questionnaire, you are giving your consent to your data being stored and processed for the purposes of the selection process. Data will be processed and stored in-line with the General Data Protection Regulation’ and BALTIC’s Privacy Policy which can be found at http://baltic.art/privacypolicy. Under the terms of the Asylum and Immigration Act, 1996 we will require proof of your legal right to work in the United Kingdom.

The Employer

The Contract of Employment is with BALTIC Flour Mills Visual Arts Trust, an independent charitable company, governed by a Board of Trustees. BALTIC meets its running costs through grant-in-aid from Arts Council England, Gateshead Council and from trading and sponsorship.

If at first you don’t succeed………………

BALTIC is a popular choice for applicants and competition for jobs can be strong. If you are not successful first time round, please do consider trying again. Keep an eye on our web site, local and national press for future job opportunities. Review your knowledge and experience and take advantage of any opportunities to learn new skills, which may help you in future applications. Good luck and thank you for your interest in working at BALTIC.

Assistant Curator

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Assistant Curator

Salary: £26, 772 (Salary band E2)

Working hours: 37 hours per week.

Closing date: 20th March 2026

Interviews: Week commencing 30th March 2026

Key information

Reports to: Curator Team Leader

Annual leave: 25 days plus bank holidays (pro-rata if part time)

Place of Work: Baltic Centre for Contemporary Art, South Shore Road, Gateshead NE8 3BA

Benefits: 30% discount at BALTIC’s shop and discounted menu at BALTIC’s Café/Bar, Discount at Local Retailers, Pension Scheme, Employee Assistance Programme

Job Purpose:

To assist with the research, curation, general organisation and delivery of exhibitions, creative projects, events, residencies and Artists Development Programme, ensuring appropriate and on-going communication across teams to deliver projects successfully, within budget and to the highest standards.

Key Outputs and Accountabilities

Effectively work as part of the Programme team to assist in curating, project managing and realisation of individual and team projects and exhibitions through collaboration with artists, guest curators and external institutions, in liaison with the Curatorial team.

What you will do (main duties and responsibilities)

Contribute to the curatorial development and management of a wide range of exhibitions and creative projects at Baltic; reporting to the project leader, or on occasion where appropriate act as project leader.
Work with the Curators, Producers, Production Team and the Director to develop and realise the creative programme of exhibitions, residencies, interpretation, and events. 
Contribute to all aspects of the exhibition-making process including research, planning and general correspondence, negotiating loans, liaising with artists, maintaining exhibition checklists, developing floor plans, overseeing installation, organising cross-departmental meetings, booking artists and other relevant accommodation and travel as required.
In liaison with the Production Manager and Registrar, coordinate and collate list of works, and loan forms and assist in the ongoing administration of artworks and compilation of paperwork and funding applications.
Accurately record data on the exhibition management system.
Maintain budgets and contribute to the preparation of budget estimates; provide regular updates to the project lead and senior team as requested.
Liaise with Curators, Production, Learning, Hires, Communications and Visitor Experience teams on the production, proofreading and editing of press releases, labels, text panels, catalogues, leaflets and other gallery information, including the selection of images.
Contribute to the overall Baltic programme and support the organisation with conferences and events, as appropriate. This will also include briefing our Crew on new exhibitions and events, to enable them to answer questions from visitors.
Liaise with curators and colleagues in Learning, Communications and Visitor Experience teams on the production, proof-reading and editing of press releases, labels, text panels, catalogues, leaflets and other gallery information, including the selection of images.
Assist the work of the Programme team with administrative support, handling general visitor comments, enquiries to the team and general correspondence.
Contribute to the Learning programme and support the organisation of conferences and events, as appropriate. This will also include briefing our Crew on new exhibitions and events, to enable them to answer questions from visitors.
To coordinate the documentation of exhibitions and events, support the delivery of events, coordinate artists' lunches/dinners and coordinate the organisation of previews in collaboration with the Development and Enterprise team.
To collate and respond to exhibition proposals and general enquiries.
To deliver exhibition talks and tours as and when required.
To-minute meetings as requested.
To work in an environmentally sustainable manner and actively contribute to the delivery of Baltic’s sustainability goals.
To embed Baltic’s access, equity and inclusion policies in the development and delivery of the project.
To undertake any other duties commensurate with the level of the post, as may be reasonably required.

Must have eligibility to work in the UK.

Getting a Job at BALTIC – Guidance Notes for Applicants

These notes are designed to help you participate fully in our staff recruitment procedures and to assist you with providing all the information we need in order to understand how you meet the requirements of the job. Please read these notes carefully before completing the application form. BALTIC is one of Europe’s leading contemporary art organisations and provides a challenging and rewarding environment in which to work to fully develop your personal potential. If you like working with people, enjoy hard work, and welcome responsibility then you will be interested in working for BALTIC. These Guidance Notes will help you achieve your ambition.

Equal Opportunities Statement

BALTIC is working towards achieving diversity and welcomes applications from all sections of the community. BALTIC fully accepts and welcomes the fact that society consists of many diverse groups and individuals and that this diversity is an asset to BALTIC. As an arts centre dependent for its success on the full involvement of users and visitors and as an employer, BALTIC recognises that it has a moral and legal responsibility to promote equal opportunities. In addition, BALTIC recognises that the pursuit of equality of opportunity is essential for a productive and professional working environment. This policy states BALTIC’s commitment to being an equal opportunities employer and is an integral part of every aspect of our activities. It is based on the most recent legislation and represents BALTIC’s commitment to tackling inequality, discrimination and disadvantage. Our goal is equality of opportunity for everyone who uses, visits, works in and works for, BALTIC and we will provide services and develop employment practices accordingly. In particular, BALTIC is committed to making sure that: There is equality of opportunity in terms of access to BALTIC and its services, and that this reflects, and is appropriate to the needs of the diverse communities using and visiting BALTIC. Prospective and present employees are afforded equal and fair treatment in relation to recruitment, selection, terms and conditions of employment, training and promotion. BALTIC will work to actively combat discrimination and make sure that prospective or present employees, and those who wish to use and visit BALTIC, are not treated less favourably on the grounds of protected characteristics. BALTIC is committed to making sure that we provide equal opportunities in employment, and that we do not unfairly discriminate against any job applicant for any reason. BALTIC, therefore: Welcomes job applications from all sections of the community and will consider applicants for jobs on the basis of their relevant experience, qualifications, skills and abilities. Welcomes job applications from under-represented groups - in particular, people with disabilities, and minority ethnic applicants. Will make sure that we do not discriminate unlawfully when we decide who to employ and that selection decisions for jobs are based solely on people’s merit and ability to do the job, to enable us to appoint the best people to work for BALTIC. Will make sure that any qualifications or conditions or requirements applied to a job are relevant and justifiable in terms of the job to be done. Aims to create a suitably skilled workforce that includes employees who may be under-represented. Will conduct regular monitoring data collation and analysis in order to identify and address barriers to equality of opportunity.

Completing your Application

Study all the information you have been sent about the job and the application form carefully before you begin to complete the form.

Ensure that you are clear about what you are being asked to do.

Make sure that your application is specific to the job you are applying for.

A standard application form, which you have prepared before, may not address all of the items in the Job Profile. BALTIC does not accept CVs in lieu of a completed application form.

Think about the extent to which you possess the experience, skills, knowledge and interests necessary to do the job. You should then provide relevant information which addresses all of the items in the Job Profile. If possible, try to do so in the order in which they are listed. Give examples of your experience, knowledge and skills and write in a positive way. Remember to write about those things which you have personally been responsible for. Make sure that you complete all sections of the application form. Select those aspects of your experience, skills and interests that are relevant to the job. Remind yourself of your qualities and skills that you may take for granted. Remember to consider relevant experience, knowledge and skills acquired outside of paid work – for example, experience gained from community or volunteer work, or in your leisure interests. When listing your previous jobs, ensure that dates are correct and in the right order, stating your most recent employment first. Make sure that you complete your application before the closing date. If you have a disability which makes completing this application difficult or impossible, it is possible that the application can be completed in a different way. If you have such difficulties, please contact us.

Shortlisting

Shortlisting will take place shortly after the closing date and is always undertaken by at least two people, one of whom will be the vacant job’s line manager. When shortlisting we are making an assessment of how closely your application meets the criteria set out in the Job Profile. We will go through your application in detail looking for specific evidence that you have the experience, knowledge and skills required to undertake the job successfully. It is unlikely that you will be selected for interview if you haven’t provided specific evidence, supported by relevant examples. Due to the high number of applications we receive, it is not possible for us to respond to every application. If you have not received an invitation to interview within 4 weeks of the closing date, you should assume that your application has been unsuccessful on this occasion.

Interviews and Other Selection Methods

The purpose of an interview is to identify the best candidate for the job. A panel of two or three people, including the job’s line manager, will normally interview you. The length of the interview will depend on the level of the post but, on average, it will last for about 30 to 60 minutes. For most of the time the interviewers will ask you questions which relate to the requirements listed in the Job Profile. At the end of the interview, you will be given some time to ask a few questions yourself. It is advisable to have a few questions already prepared. If you are short listed for interview, we will normally contact you by email or letter to invite you to interview. The letter will give full details of what the selection process will involve. In addition to an interview, BALTIC may also use other methods to help choose the best candidate for the job. Common selection methods include work related tests to examine your IT, organisational, team-working or presentational skills. For certain jobs you may be asked to give a short presentation. If additional methods are to be used you will be notified in advance, when we invite you for interview. If you have a disability and need any adjustment to be made in order for you to participate in the selection process, please contact us immediately on receipt of our letter inviting you for interview so that we can accommodate your needs.

Offers of Employment

Recruitment Monitoring Questionnaire

Rehabilitation of Offenders Act, 1974

General Data Protection Regulation, & Asylum and Immigration Act, 2018

The information that you provide as part of your application will be used in the selection process. All information about you will be securely held, with access restricted to only those involved in dealing with your application. Unless you are a successful candidate, your data will be kept for 12 months and then destroyed. By signing and submitting your Application Form and Recruitment Monitoring Questionnaire, you are giving your consent to your data being stored and processed for the purposes of the selection process. Data will be processed and stored in-line with the General Data Protection Regulation’ and BALTIC’s Privacy Policy which can be found at http://baltic.art/privacypolicy. Under the terms of the Asylum and Immigration Act, 1996 we will require proof of your legal right to work in the United Kingdom.

The Employer

If at first you don’t succeed………………

BALTIC is a popular choice for applicants and competition for jobs can be strong. If you are not successful first time round, please do consider trying again. Keep an eye on our website, local and national press for future job opportunities. Review your knowledge and experience and take advantage of any opportunities to learn new skills, which may help you in future applications.

Good luck and thank you for your interest in working at BALTIC

Café Assistant 2026

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Café Assistant

Closing date: Friday 06 March 2026

Interviews: Week commencing 12 March 2026

Baltic is a large must-visit art gallery and an iconic destination on the Gateshead quayside. We offer a warm welcome to 400,000 visitors each year and have just received our 10 millionth visitor.

We have an exciting opportunity for someone to join the team at Baltic as a Café Assistant. We're looking for a friendly, enthusiastic, and reliable individual who enjoys working with people and takes pride in delivering excellent customer service.

As part of the Baltic Kitchen Café team, ensure Baltic Kitchen Café is maintained and operated to a high standard, and including serving customers, preparation of meals and beverages, cash handling, stock management and always providing the highest level of customer service. This role will be primarily based in the Baltic Kitchen Café, however there will be a requirement to work across other areas of the Trading area when needed including, events and the Baltic shop.

If you have a positive, can-do attitude and enjoy working in a fast-paced, creative environment, we’d love to hear from you. Full training will be provided, so this role could suit someone with previous hospitality experience or someone keen to learn on the job.

We are recruiting for the following working patterns:

3x Part time Wednesday to Sunday 12 hours per week. Overtime Available.

Key information

Reports to: Café Manager

Pay: £12.60 per hour (National Living Wage, pay review pending approval for April 2026)

Working hours: 12 hours per week on a rota basis across our opening days (Wednesday to Sunday) between 9:45am and 6:15pm. Availability for evenings and weekends are essential

Annual leave: 25 days (FTE) plus bank holidays (pro-rata if part time)

Place of Work: Baltic Centre for Contemporary Art, South Shore Road, Gateshead NE8 3BA

Benefits: 30% discount at BALTIC’s shop and discounted menu at BALTIC’s Café/Bar, Discount at Local Retailers, Pension Scheme, Employee Assistance Programme

Key Outputs and Accountabilities

Assisting with the preparation of and the serving of all meals and beverages to customers, always ensuring great customer service
Using the EPOS till, serve customers and cash up at the end of service.
Check stock levels and replenish when necessary.
Ensure good knowledge of products on sale and on special offer.
Ensure the café/restaurant is presented to a high standard throughout the day and carry out a thorough cleaning at the end of the day.
Ensuring that the kitchen and service areas are clean and tidy, assisting with waste removal and washing up.
Ensuring health and safety regulations are followed.
Completing any administration as requested including food temperatures, wastage and cleaning schedules.
Assisting in the effective management of stock and portion control
To raise any issues or customer suggestions and complaints to the Catering Manager
Assist with the ordering and deliveries as required.

Must have eligibility to work in the UK.

Baltic is committed to the goal of building a diverse workforce. We are inviting people with different skills, experiences, backgrounds, gender, orientation, and neurodiversity to apply for this opportunity. We encourage applications from those who consider themselves as having a minority representation in this field.

Getting a Job at BALTIC – Guidance Notes for Applicants

Equal Opportunities Statement

Completing your Application

Shortlisting

Interviews and Other Selection Methods

Offers of Employment

Recruitment Monitoring Questionnaire

Rehabilitation of Offenders Act, 1974

General Data Protection Regulation, & Asylum and Immigration Act

The Employer

If at first you don’t succeed………………

Good luck and thank you for your interest in working at BALTIC.

Security Assistant (Casual) 2026

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Security Assistant (Casual)

Salary: £12.60 per hour (National Living Wage)

Closing date: Friday 06 March 2026

Interviews: Week commencing 09 March 2026

BALTIC Centre for Contemporary Art has exhibited the work of over 500 different international artists and has welcomed over 8 million visitors since opening in 2002. BALTIC is housed in the former Rank Hovis Flour Mill built in 1950. The internal floor area covers 9979m² including a shop, café, rooftop restaurant, library, archive, viewing terraces alongside four galleries and performance and event spaces.

We are recruiting for a Security Assistant to work on a casual basis within this iconic North East building, with great communication and customer care skills. The ability to work as part of a team, as well as being comfortable as a lone worker during night shifts is essential.

The ideal candidate will have relevant experience in providing a professional onsite security presence, providing protection to property and staff. Experience with CCTV and Building Management Systems is essential.

Security Assistant shifts are commonly 6.00-18.00, 18.00-6.00 or 18.00-00.00.

Due to the hours being irregular and public transport not always being viable a car user would be desirable.

***Please note, the application period may be shortened should we receive a large number of applicants***

Key information

Reports to: Security Supervisor

Salary: £12.60 per hour

Working hours: Casual basis when shifts are available. which includes day and night shifts, these are commonly 6.00-18.00, 18.00-6.00 or 18.00-00.00.

Place of Work: Your usual place of work will be BALTIC Centre for Contemporary Art, South Shore Road, Gateshead NE8 3BA

Benefits: 30% discount at BALTIC’s shop and discounted menu at BALTIC Kitchen, Discount at various local retailers, Pension Scheme, Employee Assistance Program.

Must have eligibility to work in the UK.

Getting a Job at BALTIC – Guidance Notes for Applicants These notes are designed to help you participate fully in our staff recruitment procedures, and to assist you with providing all the information we need in order to understand how you meet the requirements of the job. Please read these notes carefully before completing the application form. BALTIC is one of Europe’s leading contemporary art organisations and provides a challenging and rewarding environment in which to work to fully develop your personal potential. If you like working with people, enjoy hard work, and welcome responsibility then you will be interested in working for BALTIC. These Guidance Notes will help you achieve your ambition.

Equal Opportunities Statement

Completing your Application

Shortlisting

Interviews and Other Selection Methods

The purpose of an interview is to identify the best candidate for the job. A panel of two or three people, including the job’s line manager, will normally interview you. The length of the interview will depend on the level of the post but, on average, it will last for about 30 to 60 minutes. For most of the time the interviewers will ask you questions which relate to the requirements listed in the Job Profile. At the end of the interview, you will be given some time to ask a few questions yourself. It is advisable to have a few questions already prepared. If you are short listed for interview, we will normally contact you by email or letter to invite you to interview. The letter will give full details of what the selection process will involve. In addition to an interview, BALTIC may also use other methods to help choose the best candidate for the job. Common selection methods include work related tests to examine your IT, organisational, team-working or presentation skills. For certain jobs you may be asked to give a short presentation. If additional methods are to be used you will be notified in advance, when we invite you for interview. If you have a disability and need any adjustment to be made in order for you to participate in the selection process, please contact us immediately on receipt of our letter inviting you for interview so that we can accommodate your needs.

Offers of Employment

Recruitment Monitoring Questionnaire

Rehabilitation of Offenders Act, 1974

General Data Protection Regulation, & Asylum and Immigration Act, 2018

The Employer

If at first you don’t succeed………………

Good luck and thank you for your interest in working at BALTIC.

BALTIC Centre for Contemporary Art